What is an NPS score and how do you use it? Guest author, Lauren Pope, covers what it is and why NPS should matter to you.
Small businesses often rely on customer referrals as a way of attracting new leads. Here are some great referral programs from small businesses.
Everyone wants a good review. But how can a business focus on getting positive reviews to flow in? Guest author, McCall Robison talks about a few tricks that can help.
Mobile apps are king, everyone searches, shares, and explores via mobile. This means you should have a mobile-friendly referral program too. Here are some top examples of brands with great mobile referral programs.