We can all agree the internet is by far one of the best tools a business can use. It makes it easy to reach out to customers, it also allows you to connect with new people. It’s a dream come true. It could also just as easily be your worst nightmare as a business. Think about viral videos, tweets, memes.
Referral cards are incredibly popular. They are a great and simple way to give a business reference to a friend. In fact, you have probably given or received a business or referral card at some point yourself.
Giving good customer service and providing all customers with a consistent and stellar experience is a sure fire way to get customers to recommend you to their friends. This is when referral marketing comes in hand. A referral marketing system allows you to have a structured flow for collecting and organizing referrals. With the correct timing and approach (and software), your business will be well primed for referral marketing to occur.
We all know how important reviews are. In fact, reading a review online can make or break a sale. Today, buyers look for reviews and user experience before they even consider contacting a sales person.