Loyalty Programs are Not the Same as Referral Programs

Referral programs and loyalty programs often get confused. Referral program software and loyalty program software are in two different ballparks, read why.

/ September 19, 2019

5 Ways to Use Live Chat Software for Conversion Optimization

Live chat has played a huge role in today's customer support. And many people expect it when it comes to receiving customer service, especially from online and eCommerce businesses. But there are more benefits to the technology go beyond that...

/ September 18, 2019

Proven B2B Lead Generation Techniques That Work

For successful B2B lead generation, you’ll need to design a stellar lead capture process and implement strategies to convince potential leads to trust you. Learn how in this guide to B2B lead generation.

/ September 18, 2019

12 NPS Software Tools (plus ways you can do it yourself)

Compare these top 12 NPS software tools, and discover ways to measure your net promoter score on your own.

/ September 12, 2019

5 Tips On How To Double Your Growth And Leads

There is no quick way to grow rapidly, you have to put in a little work. Here are 5 tips that can help you get started on your growth journey.

/ September 11, 2019

Increase Your Response Rate With These NPS Questions (with examples)

What is the NPS question (net promoter score question)? How can you customize your NPS survey to gain the most accurate picture of overall customer satisfaction? Let's find out.

/ September 6, 2019