Referral Rock

Salesforce Referral Program Integration

Connect with Salesforce to route new referrals in as leads or contacts, approve them automatically when an Opportunity is won, and enroll advocates from your CRM.

About Our Salesforce Referral Integration

Salesforce logo

Salesforce

Native Integration
Category
CRM
Requirements
  • Salesforce account (Enterprise, Unlimited, Developer, or Performance edition)
  • Salesforce REST API enabled
Documentation
View Setup Guide
Data Privacy
When using this integration, it's up to you to comply with applicable laws and regulations, as well as Referral Rock's Terms of Service and Privacy Policy.

Salesforce referral software

What You Can Do with Salesforce

Referral Rock's native Salesforce connection runs your referral program right alongside your Salesforce org: route new referrals into your pipeline as Leads or Contacts, approve them automatically when an Opportunity reaches 'Closed Won,' and give your sales team a way to recruit referrers without leaving Salesforce.

Access Links: enroll Salesforce Contacts and Leads as advocates with one-click access links
Customer Feed: when an Opportunity reaches Closed Won, matching referrals are approved across all programs and buyers can be preloaded as members
Referral Routing: push new referrals into Salesforce as Leads or Contacts and set the stage
Recruiter tools: sales reps invite customers into the program at the moment a deal closes
Two-way: Opportunity outcomes feed in, new referrals route out

How the Salesforce Integration Works

1

Connect via the Salesforce REST API

Enable the Salesforce REST API in your org (available on Enterprise, Unlimited, Developer, and Performance editions) and connect to Referral Rock, no middleware required. Contacts, Leads, and Opportunities sync automatically once connected.

2

Enroll Contacts and Leads as advocates

With Access Links, existing Salesforce Contacts get their own unique share link. They can start referring immediately, no separate signup, no passwords, one-click access from any email you send.

3

Route new referrals into your pipeline

Referral Routing adds new referrals created in Referral Rock to Salesforce as Leads or Contacts, tagged with their referral source and set to the stage you choose, so your team works them through your standard pipeline.

4

Approve and reward on Closed Won

Customer Feed watches your pipeline: when an Opportunity reaches 'Closed Won' (or any stage you define), the matching referral is approved across all programs and the reward issues automatically. Gift card, cash, or custom incentive, zero manual work.

See a referral flow built based on your business

Give us your website. Our team builds you a referral flow from it, styled to your brand.

Get my free referral flow

Yours to keep. No sales call.

How it works

  1. 1We build a referral flow from your website, styled to your brand
  2. 2We send you a link to preview it
  3. 3See the experience you'd send your customers

Run your referral program alongside Salesforce, without disrupting your sales team

Your sales reps live in Salesforce. Referral Rock works in the background so your team never has to leave their CRM to manage referrals.

  • New referrals land in your pipeline as Leads or Contacts, so reps work them like any other deal.
  • Sales reps can recruit customers into the referral program at deal close and hand them a personalized sharing link, no extra tools required.
  • Rewarding a referrer when an Opportunity hits 'Closed Won' requires no manual action: the stage change triggers it automatically.

Customer Feed: approve referrals when an Opportunity is won

Connect Salesforce as a system of record and let real pipeline outcomes drive your program. When a referred deal is won, the referral is approved everywhere it lives.

  • Configure the trigger on any Opportunity stage: 'Closed Won,' 'Proposal/Price Quote,' or a custom stage you define for your sales process.
  • A won Opportunity approves the matching referral across all of your programs and can preload the account's people as members.
  • Track reward obligations tied to deal closure. Every payout is attributed to the correct referrer and Opportunity automatically.

Referral Routing: send new referrals into your Salesforce pipeline

Every new referral belongs in your CRM. Referral Routing creates the record and places it exactly where your sales team already works.

  • New referrals flow into Salesforce as Leads or Contacts, tagged with their referral source and linked to the advocate who sent them.
  • Set the stage on creation so referred deals enter your standard pipeline automatically.
  • Report on referred pipeline directly in Salesforce using the Leads and Opportunities Referral Routing creates.

Give your sales team recruiter tools, right inside Salesforce

Referrals happen at the moment of greatest enthusiasm. Your sales reps closing deals in Salesforce are the best people to turn happy customers into active referrers.

  • Reps can invite a Contact into your referral program at deal close and deliver a personalized sharing link in seconds.
  • Every referred customer is tracked back to the rep who recruited them in Referral Rock, so your best internal advocates get credit for the pipeline they generate.
  • Recruiting happens without leaving the CRM your team already works in all day.

Expert setup support, because Salesforce integrations require real configuration

Enabling the REST API, setting Opportunity stage triggers, and mapping your pipeline takes expertise. We've done this with hundreds of customers.

  • Every Referral Rock plan includes a dedicated program advisor who will walk you through the Salesforce connection end to end.
  • We help you decide which Opportunity stages approve referrals, which Contacts to enroll first, and how to structure your launch campaign.
  • Technical integration assistance is included. If something doesn't connect the way you expect, we dig in with you until it does.

Salesforce Referral Integration FAQs

Referral Rock's referral program software connects to Salesforce natively via the Salesforce REST API, no Zapier, no middleware required. You'll need the REST API enabled in your org (available on Enterprise, Unlimited, Developer, and Performance editions). Once connected, Contacts, Leads, and Opportunities sync automatically.

The Referral Rock Salesforce integration requires the Salesforce REST API, which is available on Enterprise, Unlimited, Developer, and Performance editions. It is not available on Essentials or Professional editions.

Yes. With Customer Feed, an Opportunity reaching 'Closed Won' (or another stage you define) approves the matching referral across all of your programs and can trigger the reward automatically. You can configure the trigger on any Opportunity stage, Contact field, or Lead status.

Referral Rock works with standard Salesforce objects: Leads, Contacts, and Opportunities. For workflows involving custom objects, our Zapier integration or REST API can bridge the gap. Our onboarding team will help you determine the best approach for your Salesforce setup.

Yes, that's Referral Routing. New referrals created in Referral Rock flow into Salesforce as either Leads or Contacts, depending on how you configure it, tagged with a referral source and set to the stage you choose. Your sales team then works those records through your standard pipeline.

Yes. Referral Rock's recruiter feature lets sales reps invite customers into your referral program at the close of a deal and hand them a personalized sharing link, no extra tool required. Each referred customer is attributed to the rep who recruited them in Referral Rock.

Yes. Enabling the REST API and setting Opportunity stage triggers in a Salesforce org requires real expertise. Every Referral Rock plan includes a dedicated program advisor who will walk you through the full connection, help you configure your trigger logic, and troubleshoot anything that doesn't work the way you expect.

Step-by-step instructions are in the Referral Rock Salesforce documentation. Dedicated onboarding support is also available on all plans.

Yes. Referral Rock is referral software built to run customer referral, brand ambassador, and affiliate marketing programs from one platform. The Salesforce integration works the same way no matter which type you run.

What Customers Say About Our Salesforce Integration

“The Referral Rock platform is a simple off-the-shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform with our branding.”

— Sarah M., National Sales Manager

“Unlike anything on the market, at a price point that made it a no-brainer.”

— Julia, Health & Fitness

“We use it to track reward obligations tied to deal closure. The Salesforce sync makes it completely automatic.”

— Dave M., Public Safety

Need help setting up?

Every Referral Rock plan includes dedicated onboarding support. Our team will help you configure the Salesforce integration and make sure everything is working perfectly. View the setup guide

Customer reviews

Referral Rock + Salesforce, in their words

The Referral Rock platform is a simple off the shelf solution for a referral program

The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding. Our…

SM

Sarah M.

Getting started with RR was kind of rocky

Getting started with RR was kind of rocky. It took much longer to implement than expected. That said, after implementing it, it seems to have brought more value to our business and our custo…

MA

Maddie A.

Marketing Events and Communications Coordinator, ePayPolicy

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