Privacy Policy
We at Referral Rock (Referral Rock Inc.) are committed to protecting your privacy. This Privacy Policy applies to our website and blog on referralrock.com (Website), our newsletters (Newsletter), and our Subscription Service (the Subscription Services) owned and controlled by Referral Rock. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.
By using the Website, Newsletter, or the Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website, Newsletter, or the Subscription Service.
We periodically update this Privacy Policy. If you subscribe to the Subscription Service, then you will receive notice when this Privacy Policy is modified. We encourage you to review this Privacy Policy periodically.
This Privacy Policy has been compiled to better serve those who are concerned with how their "Personally Identifiable Information" (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your PII in accordance with our website.
Scope of this Privacy Policy
Please be aware that this Privacy Policy does not govern all the information Referral Rock may process. Our commitment to customers and service providers is governed by a separate Data Processing Agreement.
Our commitments to employees are governed by our internal employment policies.
In all instances, we are committed to transparency with our customers, employees, and protecting your data privacy.
Contact Us
If you require any more information or have any questions about our Privacy Policy or our treatment of the information you provide us, please contact us using the information below.
Referral Rock Inc.
950 N Washington, Suite 404
Alexandria, VA 22314
Personal Information
What “personal information” do we collect from the people that visit our Blog, Newsletter, Website, or App?
When you sign up for and use the Subscription Services, consult with our sales or customer success team, send us an email, post on our Blog, integrate the Subscription Services with another website or service (for example, when you choose to connect your ecommerce account with Referral Rock), or communicate with us in any way, you are voluntarily giving us information about yourself and your Contacts. That information may include name, email address, IP address, phone number, credit card information, demographic information, and other information about yourself, your Contacts, or your business. By giving us this information, you consent to this information being collected, used, disclosed, transferred to the United States and stored by us, as described in this Privacy Policy and our Terms of Service.
Payment Information
We collect and process payment information from you when you subscribe to the Subscription Service, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect sensitive information from you.
Information about Children
The Websites are not intended or targeted for children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe we have collected information about a child under 16, please contact us at privacy@referralroack.com, so we may delete the information.
Children Online Privacy Protection Act (COPPA)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Navigational Information
What "navigational information" do we collect from the people who visit our Blog, Newsletter, Website, or App?
This refers to information about your computer and your visits, such as your IP address, geographical location, browser type, referral source, length of visit, pages viewed, emails opened, or other computer/visit based information.
Do we use "cookies?"
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow), which enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences, based on previous or current site activity, which enables us to provide you with improved services.
We also use cookies to help us compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future.
We use cookies to:
- Understand and save user's preferences for future visits
- Personalize and improve your online experience
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (e.g., Chrome, Internet Explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser: