If you work for a SaaS company and are looking for the best ways to generate quality leads, cold emails and untailored ads won’t get you very far. Rather, as Forrester reports, anywhere from 66-90% of a customer’s journey is...
What type of content writer is the better choice for your business---hired employees who serve as your in-house writers, or independent freelancers? Or is the real answer a balance between both types of writers? 53 marketers weigh in.
Is the live chat plugin really here to stay? And will the future of live chat be human-centric, bot-based, or both? Let's see what 23 marketers had to say.
What are the best ways to encourage customers to leave positive reviews, and how can you monitor your brand’s reputation as reviews come in? 42 marketers share their insights.
16 marketers share the top factors that led them to choose their help desk software, and how their favorite help desk software has maximized their productivity, to aid you in choosing a help desk software program.
User-generated content is a powerful tool because consumers trust the recommendations, opinions, and perspectives of their peers. But what are the best ways to gather and promote UGC? 50 marketers weigh in.