How SIR Glass grew with Referral Rock
SIR Glass brought in 30+ new sales a month after replacing a manual partner program with automated tracking and rewards.
SIR Glass is an auto glass repair company in Portland, Oregon that grew through partner referrals. Its manual program, run on Google Sheets and Forms, was complicated to manage and hard to scale.
- Industry
- Automotive
- Country
- United States
- Program type
- B2C partner referrals
Built with
The challenge
The manual program gave partners no tracking or transparency, and distributing gift cards by hand was a constant headache.
The solution
SIR Glass connected Referral Rock to its ServiceM8 CRM via Zapier and automated cash rewards through PayPal, so partners get full visibility and get paid automatically when a referral buys.
How the program works
- 1
A partner joins the referral program.
- 2
They add a referral, which flows into ServiceM8 as 'pending'.
- 3
The referral gets a service quote and moves to 'qualified'.
- 4
The referral buys the service and moves to 'approved'.
- 5
The partner is paid a cash reward via PayPal: $10 for chip repairs, $20 for cash replacements, $40 for insurance replacements.
The results
SIR Glass now generates 30+ new referral sales each month and continues to scale, saving an estimated 3–4 hours of manual work each week and thousands of dollars versus the old manual process.
“Referral Rock's customer success team is outstanding. Make sure you get help setting up everything the right way from the beginning, so you can have a system that scales when rolling out to new members.”
Shaun Dewitt
Owner, SIR Glass
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