Referral Rock

For multi-location & franchises

Referral software built for multi-location brands and franchise networks

Every location has its own customers, its own team, and its own word of mouth. Referral Rock gives each one its own referral program under your brand, and rolls the whole network up into one place so corporate can see what's working everywhere.

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Built for businesses like these

  • Franchises
  • Multi-location retail
  • Dealer networks
  • Resellers
  • Service brands

Trusted by multi-location brands and 1,000+ growing businesses

TripAdvisor
Material Bank
Penguin Random House
Culligan Water
Flink
Edustaff
Mitel
ActiveCampaign

Built to run without you babysitting it

A referral platform with everything you need to run a program, without the overhead.

  • Everything runs automatically

    Referrals tracked, rewards sent, participants notified, without you touching it.

  • Email campaigns built in

    Promote your program and fire automatic welcome, reward, and re-engagement emails, with no separate email tool to buy or wire up.

  • Concierge onboarding included

    A dedicated advisor helps you launch faster and optimize from day one.

  • No more awkward asks

    You did the hard work already. With our referral programs, customers are excited to share with their friends.

See what your program looks like

Every location already has customers who recommend it. Referral Rock turns that into a program each location runs under your brand, with the whole network rolling up to corporate. Here's what it looks like in practice.

  1. 1

    Corporate builds the template

    You design one program once, the brand, the reward, the messaging, then make it the template every location starts from.

  2. 2

    Each location goes live with its own

    Every franchisee or location gets its own program and link, so referrals and rewards stay credited to the right place.

  3. 3

    Customers refer their local spot

    A happy customer refers a neighbor to the location they actually visit, and the referral is tied to that location, not a generic corporate account.

  4. 4

    Corporate sees the whole network

    Every location's referrals, rewards, and top performers roll up into one report, while each location sees its own results.

Multiple referral programs running side by side, one per location, in the Referral Rock admin

A referral program that scales across every location

A referral program that works for one location rarely works for fifty. You need each location running its own program under one brand, with rewards and budgets that fit the place, and a way for corporate to see the whole network at once. Referral Rock is built for that, whether your locations are franchisees, dealers, resellers, or company-owned.

Give every location its own program

Each location or franchisee gets its own program and link, so referrals, members, and rewards stay tied to the right place instead of pooling into one account nobody owns.

See every location in one report

Roll the whole network up into one view, then drill into any single location. Compare performance across the map and spot the locations driving the most referrals.

Keep one brand across every location

Corporate sets the program template, brand, and messaging once, and every location starts from it. Roles and permissions control what each level can see and change.

Set reward budgets by location

Give each location its own reward budget, and decide what corporate standardizes and what a location can adjust. Referral Rock never takes a commission on the rewards anyone pays out.

Add new locations from a template

Spin up a program for a new location or franchisee in minutes from your shared template, and reassign members or managers as the network changes.

Works for franchises, dealers, and resellers

The same model fits any network where a brand runs through many independent locations, whether they're franchisees, dealers, resellers, or your own branches.

See the full feature list

We don't just hand you software

Other software may promise Plug'n Play, but every business is different enough that a template won't always work. We get as close to done-for-you as possible while keeping you in charge.

Every Referral Rock customer gets:

  • A dedicated program advisor
  • Reward recommendations based on your audience
  • Tailored program & campaign messaging written for you
  • Technical integration assistance as needed
Referral Rock concierge onboarding services

One platform that fits your business

Connect the tools you already run, then launch whatever kind of program fits how you sell.

Connect the tools you already use

HubSpot logo

HubSpot

Salesforce logo

Salesforce

HighLevel logo

HighLevel

Mailchimp logo

Mailchimp

Zapier logo

Zapier

REST API logo

REST API

Explore all integrations

Run any kind of program

Customer referral program

Customer referral programs

Turn happy customers into a steady source of new ones.

Build a customer referral program
Brand ambassador program

Brand ambassador programs

Invite your most loyal fans into an ongoing promotion role.

Start an ambassador program
Partner and affiliate program

Partner & affiliate programs

Give partners a portal to refer and earn on what they send.

Launch an affiliate program

Common questions about referral software for multi-location brands and franchises

Quick answers on fit, setup, rewards, integrations, and cost.

Yes, and it's one program rather than separate tools for each. Any network where a single brand runs through many independent locations fits the same model, whether they're franchisees, dealers, resellers, or company-owned branches. Each location gets its own program, and corporate sees them all.
Yes. Every location or franchisee gets its own program with its own link, members, rewards, and budget, all started from a shared template so they stay on brand. Referrals and rewards stay tied to the location that earned them instead of pooling into one account.
Yes. Consolidated reporting rolls the whole network up into one view, and you can drill into any single location, compare performance across the map, and find your top locations. Each location sees its own results without seeing everyone else's.
You decide. Corporate sets the program template, brand assets, and messaging, and roles and permissions control what each location can see and change. You can standardize the reward across the network or give each location its own budget and room to adjust.
Spin up a new program from your shared template in minutes, so a new franchisee or location can launch on brand without rebuilding anything. As the network changes, you can reassign members and managers between programs.
It depends on what each location sells, so gift cards and store credit are common because they travel well across locations. Corporate can standardize a reward for consistency or let each location tailor it. Your advisor helps you design a structure that works across the whole network.
Yes. Referral Rock connects natively to HubSpot, Salesforce, HighLevel, and 50+ other tools, plus Zapier and a REST API. Customer and referral data syncs in and out, and you can map referrals to the right location and territory.
No. Every plan includes a dedicated advisor who helps you design the template, set up your locations and permissions, and launch, then keeps working with you as you roll the program out across the network.
Multi-location and franchise networks run on our Scale plans, which start at $1,000/mo with pricing on our pricing page. Because every network is sized differently, the best next step is a quick conversation about how many locations you're running.
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See Referral Rock for multi-location brands and franchises

Start a free trial or book a demo and we'll help you launch a program that fits how you work.

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