Jessica Huhn
Content Specialist & Referral Program Advisor
Jess has been with Referral Rock since 2019. She has been a critical part of our content team and has been responsible for writing, reviewing, and maintaining our content library as well as our product support documentation. She is meticulous in her research, writing, and review process. More recently she has helped review and draft referral program messaging for our customers. This has helped her create a unique feedback loop where she sees referral programs in action, helps launch them, and also contributes to our articles.
- Referral programs
- Employee referral programs
- Affiliate marketing
- Brand ambassador programs
How Referral Rock writes, reviews and credits its articles: our editorial standards.
Written and reviewed by Jessica Huhn
489 articles · page 12 of 25
- Reviewed The Power of Customer Referral Value [+ How to Increase It] The value of customers generated from referrals tends to be higher than the value of other customers. Here’s how to calculate, and increase, your customer referral value. Published · Updated
- Reviewed Unveiling the Power of Earned Growth Rate: Why It’s Better Than NPS Learn why earned growth rate is a better way to measure customer satisfaction than NPS, how to measure earned growth rate, and how to improve it. Published · Updated
- Reviewed A Deep Dive into Bank Loyalty Programs [+ Why Referral Programs Work Better] Find out how a bank loyalty program can help foster retention and make your bank stand out from the competition. Plus, learn why referral programs take loyalty one step further. Published · Updated
- Reviewed How to Encourage Employee Referrals: 11 Expert Strategies How to encourage employee referrals? Whether you want to fill open positions or get new customers, our tips and tricks will help you mobilize your employees. Published · Updated
- Reviewed Transform Your Referral Sales with an Effective Referral Strategy Referral sales are leads and customers brought to your sales team through referrals. Here’s how your B2B, SaaS, or other business with multi-step processes can boost referral sales through an effective referral strategy. Published · Updated
- Reviewed Customer Affiliate Marketing: How to Best Use Customers as Affiliates Customers can make the best affiliates, as they already know and love your products and can vouch for what makes them great. Our guide explores how you can pick and convert a customer into the best affiliate for your brand. Published · Updated
- Reviewed The Complete Guide to SaaS Influencer Marketing [11 Essential Steps] Harnessing the power of influencers may sound like the latest social media fad. But done right, it’s a scalable, cost-efficient strategy for fueling SaaS growth. Sound enticing? Let’s unlock the secrets to building a SaaS influencer marketing machine. Published · Updated
- Reviewed Small Business Loyalty Programs: Are They Right for You? [+ Why Referrals Are Better] By harnessing the power of loyalty programs, small businesses can fuel customer retention and promote business growth. Here’s how to start a small business loyalty program. Plus, find out about a different type of program that may be a better fit for small companies. Published · Updated
- Reviewed Affiliate Management: How to Manage Affiliates Successfully [Top 10+ Tips] How to manage affiliates? In other words, what are the best practices to maintain a highly successful affiliate program, after you’ve found affiliates? We’ve got the 10 best tips here. Published · Updated
- Reviewed How to Recruit Affiliates: 15+ Top Strategies How to recruit affiliates who align with your brand, audience, and messaging? Here’s everything you need to optimize your affiliate recruitment strategy, including where to recruit affiliates and how to convince them to sign on. Published · Updated
- Reviewed Ambassador Engagement: Accelerate Business Growth Through Motivated Brand Fans Ensuring active ambassador engagement is a critical challenge many brands face when managing an ambassador program. To help you navigate this, we unfold a detailed guide on improving your program’s engagement. Published · Updated
- Reviewed Referral Revenue: How to Boost It Learn how referrals can significantly bolster your business’s bottom line, and unpack the key strategies for maximizing your referral revenue. Published · Updated
- Reviewed NPS Alternatives for Measuring Customer Satisfaction How should you measure customer satisfaction? NPS is a popular way, but it doesn’t tell the whole story. These NPS alternatives can provide a much deeper understanding of customer loyalty, helping you create data-driven strategies to improve it. Published · Updated
- Reviewed Unveiling the Dark Funnel: Shed Light on the Secret Buyer’s Journey The dark funnel refers to buyer’s journey touchpoints that are difficult or impossible to track. Find out how to shed light on the dark funnel and create more conversions. Published · Updated
- Reviewed Top 16 Link Tracking Software for Businesses of All Sizes [2025] Looking for the best link tracking software for your business? We’ve got you covered. In this article, we’ll be reviewing the top 17 software worth considering. We’ll also provide expert tips to choose the best link tracking software for your needs. Published · Updated
- Reviewed How to Ask for a Testimonial Effectively: Top 4 Ways [+ 6 Templates] Learn who to ask for a testimonial, how to craft the perfect request, and the most effective ways to showcase the testimonials once you have them. Published · Updated
- Reviewed The Best Employee Advocacy Software: Top 12 Picks Read this guide to learn the 12 best employee advocacy software you can choose from for your business. Plus, we’ll also cover tips on what you should look for in an ideal employee advocacy software solution. Get started now! Published · Updated
- Reviewed Partnership Relationship Management (PRM): How It Works Want to learn more about partnership relationship management, or PRM? In this article, we cover everything you need to know about PRM, why it’s important, how to make use of it, best practices, and how to find the right PRM software for your needs. Published · Updated
- Reviewed Boost Your Business with a Powerful Brand Advocacy Program Learn what a brand advocacy program is, its benefits, and the steps to creating an advocacy program that drives results. Start mobilizing your advocates today! Published · Updated
- Referral Programs Without Rewards: When and How You Can Make Them Work Learn when it makes sense to run a reward-free referral program, and how to make a referral program work best without rewards. Published · Updated
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