Mica Longanecker
Director of Operations
Mica has been with Referral Rock since 2016 where he has overseen sales, customer services, and business operations. His experience working directly with customers and their referral programs is essential. This experience leaves him with a broad set of real world use cases from both a content need and content source perspective. Starting in 2024 Mica took over our product newsletter where he writes about product updates, customer stories, and tactical insights for referral programs. His original content is often the seeds of ideas that end up proliferating through our library of online content.
- Referral programs
- Customer success
- Product updates
- Sales operations
How Referral Rock writes, reviews and credits its articles: our editorial standards.
Written by Mica Longanecker
4 articles
- 2024 Year in Review: Highlights and Reflections Our best features, content, and updates from 2024. Published · Updated
- How Referral Rock services have evolved over the years (2017-2024) Referral Rock customers kept coming back with questions or worse, would go quiet and suddenly cancel. We needed a better, more human approach to onboarding Published · Updated
- Recurring vs. One-Time Referral Rewards When to use recurring vs. one-time rewards when designing a referral program? You don’t need to give away as much as you might think. Published · Updated
- Customer Success Story: Catapult Catapult is a leading on-demand staffing company, providing people with flexible work in hospitality and retail. Here is their referral program journey and how they made it all happen. Published · Updated
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