Who are brand advocates, why are they vital, and where can you find your best advocates? We cover all that and more.
Here are a few ideas on how to create a dialogue that will help you build a relationship and strong foundation with your customers.
One of the most effective sources of new business is getting customer referrals. Follow this 8-step framework to generate more customer referrals for your business (over 55 examples inside!)
What are the best ways to encourage customers to leave positive reviews, and how can you monitor your brand’s reputation as reviews come in? 42 marketers share their insights.
User-generated content is a powerful tool because consumers trust the recommendations, opinions, and perspectives of their peers. But what are the best ways to gather and promote UGC? 50 marketers weigh in.
How do some brands gain a lot of attention while others go under the radar? Here are 11 companies that have created buzz-worthy word of mouth for themselves, along with examples of how they did it.