How to Ask for a Testimonial Effectively: Top 4 Ways [+Templates]
Learn who to ask for a testimonial, how to craft the perfect request, and the most effective ways to showcase the testimonials once you have them.
June 9, 2023
Category: Reputation Management
How To Get Customers To Leave Reviews [18 Proven Tips and Strategies]
how to get customers to leave reviews? And more importantly, how to convince your happy customers to leave reviews, as they’re the ones who will sing your praises and boost your brand’s reputation? Today, we cover 18 ways to get customers to leave reviews.
February 25, 2021
Why Brand Reputation Is so Important [105 Experts Weight In]
105 marketers weigh in on the most important factor in building a brand identity. Check out why brand reputation came out on top, plus more insights on elements of building a brand identity.
July 20, 2020
Brand Reputation Management: What Does It Involve?
What is brand reputation management, and why is it important? What steps do you take to build a brand reputation? Find all the answers here.
February 4, 2020
NPS Questions to Gauge Customer Satisfaction [+ Examples]
What is the NPS question (net promoter score question)? How can you customize your NPS survey to gain the most accurate picture of overall customer satisfaction? Let’s find out.
December 31, 2019
14 Best NPS Software Programs [+ a DIY NPS Survey Tool]
Compare these top 14 Net Promoter Score (NPS) software options, and find the one that works best for your business. Plus, learn about a DIY NPS option.
December 26, 2019
14 Best Brand Mention Tools: Get the Inside Scoop About Your Brand
Find out what others are saying about your brand online and social media with some of the best brand mention tools.
December 13, 2019
8 SEO Moves for Reputation Management
If people find positive information about your brand quickly, they’re more likely to trust you. If they find negative or misleading information, though, this could spell trouble. But thanks to SEO, you can take control of what people learn about your brand. These 8 SEO strategies will help you improve your reputation.
November 26, 2019
Social Media Reputation Management: All You Need to Know
In this guide to social media reputation management, we’ll cover how to build and monitor your reputation on social. We’ll also break down how to respond to both positive and negative posts and comments about your brand.
November 18, 2019
How to Ask for Reviews From Your Customers [22 Tips +8 Email Templates]
People trust others’ opinions of your brand, so knowing the right ways to ask for reviews is vital. Learn how to ask for reviews on Google, Yelp, and Facebook, in emails, and more. Plus, check out our email templates for asking for reviews.
November 7, 2019
How to Leverage Customer Reviews to Increase Leads
Your customer reviews can do a lot for you. Aside from getting feedback and insights, you can actually use them to increase your leads. Here’s how.
October 8, 2019
42 Marketers Share Tips for Monitoring Reviews of Your Business
What are the best ways to encourage customers to leave positive reviews, and how can you monitor your brand’s reputation as reviews come in? 42 marketers share their insights.
August 29, 2019
