In a nutshell, retention is growth. But even retaining customers is an art. What are the best ways to convince customers to stick with you? This article reveals 15 of the top customer retention strategies for your business.
Keeping existing customers is as important – if not more important – than obtaining new ones for your business. Learn the importance of customer retention, as well as the six ways to increase your customer lifetime value.
Starting a business is hard, but sustaining the growth of a business is even harder. Fortunately, pirate metrics can help. We discuss exactly how to grow your business using pirate metrics, also referred to as AARRR metrics.
Crafting a unique brand story is one of the most effective ways to attract, engage, and encourage your audience to build a relationship with your brand. Here’s how to write a brand story.
Companies can build brand equity through several channels, such as brand marketing, community, durability, quality, and recognition. It takes a lot of work to establish favorable brand equity. Here’s how to start building it.
Brand ambassadors can be divided into several categories, based on their influence in the market, the type of ambassador agreement, and more. What are the types of brand ambassadors? Which type is best for your business’ needs? Find out in this guide.
Ambassadors are experts in your brand, who represent you in the long term. Learn more about what brand ambassadors are and how they can benefit you.
What is brand reputation management, and why is it important? What steps do you take to build a brand reputation? Find all the answers here.
Advocacy marketing (also called advocate marketing) focuses on mobilizing loyal customers to generate leads. But how do you get someone to go the extra mile for you? These key steps will help you build brand advocates who will always have your back.
The right influencer can market your business and increase your word-of-mouth marketing. Here’s how to use influencer marketing to build your brand.Â
You’ve seen them before: the people who always choose Coke over Pepsi, the ones so faithful to Macs they’d never touch a PC. How can you foster that level of commitment to your own brand? What strategies are used to foster brand loyalty? We answer all of these questions and more.
Some people consider brand awareness to be a vanity metric. We go over the details of this often debated term and why it’s still important for businesses.
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