23 minutes to read

Updated: 12/5/2018

We can all agree the internet is by far one of the best tools a business can use. It makes it easy to reach out to customers, it also allows you to connect with new people. It’s a dream come true. It could also be your worst nightmare as a business. Think about viral videos, tweets, memes. 

The easiest way to always stay in a positive light is to always provide a positive experience. But, that isn’t always possible. Whether it be a rogue employee. Or a disgruntled customer. Negative comments and reviews can downplay how great of a business you are. Therefore building up your positive testimonials and reviews is essential. Lucky for you, there are plenty of marketing tools out there to help you with this quest.

What are Reputation Management Services?

Let’s go over what online reputation management services are and what they are not. 
It’s not always about deleting negative reviews (though some do warrant a quick delete). Sometimes it’s about showcasing how you (the business) take care of issues that arise. Therefore meaning addressing the problem can be a huge win for you as the company. So when negative alerts come in, you can assess how to take care of the situation and react.

Online reputation management, also known as ORM, is essentially improving and controlling your brand. Your business is not only determined by what you post online, but what people write about you on the web.

When considering a reputation management services to help your business, you want to look at these 4 main sections:

1. Monitoring
2. Analytics
3. Influencing
4. Control

A lot of reputation management services include NPS scoring. Which is a good way for a business to determine how likely their customers will refer a friend to the business. Remember, people do business with the business and people they can trust. Most people trust their friend’s recommendations.

NPS Scoring?

Reputation management software often uses NPS. Or elements of NPS to better categorize your customers. As a result, these services weed out brand detractors and help you find those who are brand promoters.
This also allows you to focus on increasing your customer loyalty. Thus improving in areas so that your business can excel. Calculating your NPS is a great way to determine if you are ready to put in place a referral program. As they rely on happy customers. You can also establish which referral incentives will engage customers the most.

Why use online reputation management services?

Maintaining a positive online presence can be hard, but it’s essential to building a relationship and relationship marketing. This is exactly why there’s a good reason to choose a reputation defender. Besides, who has time to sift through every single review on their own?
Remember consumers do research before making purchases. Therefore it’s important to make sure you are ranking well. Thus, having a positive online presence is essential to the success of any business.
Using an online reputation management software is it give a chance to respond. A low rating can mean a lower percentage of sales – which is not good for business. An effective way to boost referrals is to track reviews and respond to negative reviews on time. This gives the reviewer the opportunity to be heard. And will likely increase their chances of deleting or changing the negative review.

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Examples of Online Reputation Management

With a little help from our reputation management friends… We’ve put together a list of the best online reputation management services and software.

Here are the services (in no particular order) at a glance.

CompanyFree TrialPriceCommitment
Trustpilot is one platform that lets you embrace the power of customer reviews.Yes$0-$549Per month, Paid Annually
Reputation Aegis is a customer intelligence platform that helps you build a positive online presence.Yes$199-$399Monthly
Rocket Referrals grows your business through building loyal customer relationships.Yes$80-$150Monthly
Reputation 911 is a full-service reputation management agency.No$195-$995Not Listed
Customer Lobby helps you stay engaged with your past customers - automatically.Yes$179-249Monthly
Promoter.io and NPS provide insights that make it obvious where to take action that results in growth.Yes$79-479Monthly
Nearby Now will help you take control of your reputation and generate more leads.Yes$129-$499Monthly
Future Solutions makes Online Reputation Management easy and efficient.NoNot ListedNot Listed
Grade.us is the best review management software for local SEOs, agencies, and brands.Yes$90-$1500Monthly
ReviewBuzz is a patent-pending software that helps you get the most online reviews on the sites that matter.Yes$199Monthly
Reviews.io is designed with one goal, to increase customer trust in your brand.Yes$45-$299Monthly
Power Reviews delivers software and network products to generate buyers.YesNot ListedNot Listed
BirdEye is the platform that drives your customers to become your marketing engine.YesNot ListedNot Listed
GatherUp helps you get customer feedback and online reviews to help boost your reputation.No$39.95-$199Monthly
Ask Nicely allows you to retain customers, increase referrals and grow revenue using real-time NPS.No$375Monthly
Reputation Loop promotes small business growth online through reputation software.NoNot ListedNot Listed
Review Tracker lets you achieve your highest ratings.No$49-$59Monthly
Mention provides you with in-depth brand intelligence tailored to your business.Yes$29-$99Monthly
Yotpo helps you get reviews, drive traffic, increase sales, and create actionable insights.NoNot ListedNot Listed
Falcon.io provides you with the most unified social media and customer experience management platform around.NoNot ListedNot Listed
ReviewInc is an affordable review and reputaion managemnet system for businesses.No$39-199Monthly
Awario is the most immediate way to learn about new mentions.Yes$29-$299Monthly
Reputology is the Review Management and Monitoring platform that helps multi-location businesses improve.Yes$10-$49Monthly
Rising Star Reviews the platform that allows you to start getting reviews today from happy customers.Yes$20Monthly
NiceJob the software makes it easy to build a good reputation.Yes$45-$75Monthly
Igniyte helps you identify and challenge negative content.NoNot ListedNot Listed
Get More Reviews allows you to easily monitor your reputation.Yes$99Monthly
The Hoth lets you handle negative reviews privately, helping your reputation.NoNot ListedNot Listed
Local Clarity helps multi-location brands aggregate and manage reviews.Yes$20Monthly
Synup lets you spend more time running your business without worrying about your local presence.Yes$30Monthly

The top online reputation management services

1. Trustpilot

Free TrialPriceCommitment
Yes$0-$549Per month paid annually

online reputation management with Trustpilot

About Trustpilot

Trustpilot is a global online review community. It aims to build trust and transparency between consumers and businesses. Therefore, consumers can review any company. As long as they’ve had a buying or service experience with that company. Whether it be a customer service request, a phone call or an email interaction.
For this reason, Trustpilot has become a go-to consumer resource. Trustpilot offers free and paid services. Any company can use Trustpilot for free and invite their customers to review them.

Top Features:

  • Google Review Partner
  • Widgets
  • In-depth Review Statistics
  • Product Reviews
  • Search Engine Ratings
  • Monitor Reviews
Trustpilot has a license with Google, hence making it a Google Review Partner. Reviews collected with Trustpilot can help businesses gain Google Seller Ratings. On average, ads with Seller Ratings get a 17% higher CTR than the same ads without ratings.
TrustBoxes (widgets) allow companies to get Rich Snippets and structured data markup. Meaning site operators can add to their existing HTML. Rich Snippets can help improve SEO. The extra markup can help your website stand out in Google Search (SERPs). And increase organic CTR, driving more traffic to your website.
Businesses love that the platform allows them to invite and collect authentic reviews. In an automated manner, right from their Trustpilot dashboard. 

What makes them different?

Trustpilot’s biggest advantage is that it’s an open platform. For that reason, anyone can write a review. As long as they’ve had a genuine buying or service experience with the company they are reviewing.
A transparent platform will generate the most authentic and honest content. When you write a review on Trustpilot, it’s posted without moderation.

2. Reputation Aegis

Free TrialPriceCommitment
Yes$199-$399Per month

online reputation management services with Reputation Aegis

About Reputation Aegis

Reputation Aegis is a customer intelligence platform. It offers ‘Advanced Customer Satisfaction Surveys’ and ‘Integrated Online Reputation Management’. Reputation Aegis acts as a brand image builder. Consequently creating a long-term shield to protect businesses.

Top Features:

  • API
  • Bulk Import
  • Customized Messages
  • Drip-feed Sending
  • Mobile Friendly
  • Email Cleaning
  • Free Trial

What makes them different?

Reputation Aegis monitors your online reputation across 594 review sites worldwide. 101 in the United States, 88 in the United Kingdom, consequently they are able to reach your goals.

3. Rocket Referrals

Free TrialPriceCommitment
Yes$80-$150Per month

online reputation management services with Rocket Referrals

About Rocket Referrals

Rocket Referrals is all about relationship marketing. Therefore, it focuses on the existing client base of a business. The goal is to send personalized touch points. That both maintain personal relationships and leverage the business to increase sales. This happens by first evaluating the loyalty of individual clients. Then using psychology-driven content to influence desired behavior.

Top Features:

  • Negative Alerts
  • Personalized Emails
  • Customer Reviews
  • Customer Testimonials
  • Handwritten Cards
  • Prewritten Content

What makes them different?

Rocket Referrals is an optimized solution with psychology, research, and best practices preconfigured. There are no campaigns to configure. Thus the software is as simple as data in, results out.

4. Reputation 911

Free TrialPriceCommitment
No$195-$995Not listed

online reputation management with Reputation 911

About Reputation 911

Reputation911 specializes in the removal and suppression of inaccurate and unwanted search results. Giving its clients the freedom and control to portray themselves as they wish online.

Top Features:

  • Monitor Search results
  • Promote Your Brand
  • Investigate False Information
  • Content Creation
  • Social Media Integrations

What makes them different?

Reputation911’s team will create a custom reputation management approach. And because of proven strategies, restore current online reputation. And if needed, promote and protect their future professional brand.

5. Customer Lobby

Free TrialPriceCommitment
Yes$179-$249Per month

reputation defender software by Customer Lobby

About Customer Lobby

Customer Lobby helps local businesses get more reviews. On sites like Google, Yelp, Facebook and across the web. They automate the process by syncing with the business invoicing system. Once customers make a transaction, they receive a request to leave a review.

Top Features:

  • Direct Connect
  • Customer Reviews
  • Targeted Campaigns
  • Tracking & Optimization

What makes them different?

Customer Lobby can call customers directly to get reviews. They also enable businesses to collect reviews by mobile app or paper/fax. Customer Lobby also offers an automated customer retention program.

6. Promoter.io

Free TrialPriceCommitment
Yes$79-479Per month

reputation management software from Promoter.io

About Promoter.io

Promoter.io is a comprehensive customer intelligence platform. It’s built to help companies increase revenue and reduce churn with customer feedback.

All driven by NPS (Net Promoter). We are a simple to use self-service tool that caters to any company. Big or small, brick and mortar or online who are looking to tap into the power of their customers.

Top Features:

  • Full feature API
  • Multi-campaign support
  • In-app response system
  • Data trend analysis
  • Custom scheduling
  • Drip campaigns
  • Sentiment analysis
  • Historical customer tracking

What makes them different?

Promoter offers customers enterprise-level features at entry point pricing. Also, the most advanced pre-survey feature set in the industry. They offer comprehensive analytics and data mining toolset that’s unmatched anywhere.

7. Nearby Now

Free TrialPriceCommitment
Yes$129-$499Per month

online reputation management services with Nearby Now

About Nearby Now

Nearby Now makes it easy for businesses to create dynamic and rich content that drives leads. All local businesses can benefit. All a business has to do is drop a check-in pin at the location of service. Whether it be a client’s property or a brick and mortar store.

Top Features:

  • Local SEO
  • Leaderboard
  • Real-time Reporting
  • Mobile Friendly

What makes them different?

Nearby Now makes it easy for businesses to build their online reputation. By telling search engines their story via their own website.

8. Future Solutions

Free TrialPriceCommitment
NoNot listedNot listed

reputation defender with Future Solutions

About Future Solutions

Future Solutions can help with reputation monitoring for small and medium businesses. It helps you gain control of your online presence.

Top Features:

  • Review Notifications
  • Review Generation
  • Keyword Alerts
  • Testimonial Display
  • Social Content Generation

What makes them different?

Reputation management for all budgets and businesses.

9. Grade.us

Free TrialPriceCommitment
Yes$90-$1500Per month

reputation management software with Grade.us

About Grade.us

Grade.us is the #1 white-label review management and marketing platform. The platform offers a suite of tools.

  1. To convert happy customers into reviewers.
  2. Recover disgruntled customers and pre-empt negative reviews.
  3. Monitor customer reviews across third-party review sites.
  4. Capture and amplify positive reviews.

Top Features:

  • Widget
  • White-labeled
  • Mobile-Friendly
  • Customized Messaging
  • Auto-publishes positive reviews

What makes them different?

Grade.us is also marketer-centric. Giving marketers and agencies flexibility to deliver services white-labeled under your brand.

  • Comprehensive site integrations and monitoring.
  • Flexibility to customize.
  • Reasonable pricing.

10. ReviewBuzz

Free TrialPriceCommitment
Yes$199Per month

ReviewBuzz online reputation management

About ReviewBuzz

ReviewBuzz helps businesses get 5-star online reviews. Which helps you get more customers. ReviewBuzz is a patent-pending software. That helps you get the most online reviews on the sites that matter. Like Google, Yelp, Facebook and more.

Top Features:

  • Free Trial
  • Trust Builder Widget
  • Automated Follow-Up Emails
  • Social Media Sharing
  • Review of the Week
  • Negative Alerts

What makes them different?

ReviewBuzz gives each business a patented online review and customer satisfaction survey system. Making it easy to get more 5-star online reviews.

11. Reviews.io

Free TrialPriceCommitment
Yes$45-$299Per month

online reputation management with Reviews

About Reviews.io

Reviews.io is an independent third-party review platform. They give businesses the power to see a 360-degree view of their online reputation. Across the whole web from one dashboard. 
The Reviews.io’s invites reviews to the platforms where they are lacking a  presence. This works by assigning a percentage of requests to platforms of the business’ choice.

Top Features:

  • Free Trial
  • Review Photos
  • Integration Modules
  • Feature Index
  • Expert Answers

What makes them different?

Reviews.io collects, monitors and publishes reviews. To Google, Bing, Yahoo, Facebook, and Amazon.

12. Power Reviews

Free TrialPriceCommitment
YesNot listedNot listed

online reputation management services with Power Reviews

About Power Reviews

PowerReviews delivers software and network products. Empowering brands and retailers to generate and display ratings and reviews. All within a single, flexible, multi-tenant SaaS platform.

Top Features:

  • Review Accelerator
  • Review Snapshot
  • Mobile Friendly
  • Customization Available
  • In-Line SEO

What makes them different?

They don’t just generate more reviews. They get those reviews in front of more shoppers at the moment of purchase.

13. BirdEye

Free TrialPriceCommitment
YesNot listedNot listed

Birdeye's online reputation management

About BirdEye

BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
BirdEye integrates with your existing CRM to access your existing customers. They also negative alerts so you can address the situation before it escalates. Turning customer frustration into customer success.

Top Features:

  • Review Monitoring
  • Review Generation
  • Customer Surveys
  • Social Ticketing
  • Competitor Analysis

What makes them different?

BirdEye builds you a custom SEO-optimized review microsite. Displaying all your best reviews, along with your updated business information. They also offer surveys, insights, competitor benchmarking, social listening, and social monitoring!

14. GatherUp

Free TrialPriceCommitment
No$39.95-$199Per month

About GatherUp

GetFiveStars now known as GatherUp lets a business install a customer feedback and online review management process.
The product requests and tracks customer feedback. Therefore preventing bad reviews. While pushing positive testimonials out to the business website. And encourages happy customers to leave online reviews across the Internet.

Top Features:

  • Mobile Friendly
  • API
  • NPS Reporting
  • Customer Testimonials
  • Testimonial Widget
  • Online Reviews
  • Negative Alerts

What makes them different?

GatherUp focuses on providing affordable, effective, and intuitive online review platform.

15. Ask Nicely

Free TrialPriceCommitment
No$375Per month

online reputation services with Ask Nicely

About Ask Nicely

Keep customers, increase referrals, and grow revenue using real-time NPS®. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.

Top Features:

  • NPS
  • One-Click Feedback
  • Simple Set-up
  • 25+ Integrations
  • Free Trial

What makes them different?

Ask Nicely use one-click feedback. Which improves customer response rates by 38%.

16. Reputation Loop

Free TrialPriceCommitment
NoNot listedNot listed

reputation management service with Reputation Loop

About Reputation Loop

Reputation Loop™  promotes small business growth online. Their goal is to empower local business owners to control their reputation.
The platform creates a “hands-off” approach for business owners. Allowing them to focus on their company and customers.

Top Features:

  • Multiple Integration Options
  • API
  • Review Monitoring
  • SMS Review Alerts
  • Negative Alerts
  • Workflow Management
  • Real-Time Reporting
  • Simple Capture Forms
  • Free Trial

What makes them different?

They understand the needs and challenges of running your own business. Thus they developed processes to help prevent any hiccups that could happen.

17. Review Trackers

Free TrialPriceCommitment
No$49-$59Per month

Review Track the online reputation management

About Review Trackers

ReviewTrackers is the award-winning customer feedback software. It helps businesses transform the customer experience. The platform collects review data from 85+ review sites. Helping to enable brands to make data-driven decisions.  ReviewTrackers helps busy professionals save time, money and resources. So they can focus on what matters most: their customers.

Top Features:

  •  API
  • Mobile app
  • Single-sign-on
  • Multi-Level Access
  • Unlimited Users
  • Review and Feedback Request tool
  • Daily Alerts
  • Custom Reporting

What makes them different?

The put customer service and user experience above all else. And won’t stop until customers are satisfied.

18. Mention

Free TrialPriceCommitment
Yes$29-$99Per month

online reputation defender Mention

About Mention

Mention is a media monitoring and social listening app. Furthermore helping businesses see what’s said about them online.
With more than 650,000 users all over the world. The tool helps any business or brand see every important conversation in real time.
Clients include agencies, universities, charitable organizations, and banks.

Top Features:

  • Customizable and automated reports let you deliver monitoring data to any email address. At the frequency.
  • The insights center lets you build graphs using metrics that matter to you.
  • We monitor television and radio broadcasts in the USA, as well as more than 70 top review sites.

What makes them different?

Clients say Mention is the easiest-to-use monitoring tool they’ve tested.
  • The interface is attractive to look at and uncluttered.
  • Our customer success team is available and willing to help. And we don’t bill users for support time – unlike many of our competitors.

19. Yotpo

Free TrialPriceCommitment
NoNot listedNot listed

reputation management with YOTPO

About Yotpo

Yotpo is an all-encompassing customer content platform. Most noteworthy, it helps users get new customers, drive traffic and increase sales. It’s more than a reviews solution. Users collect and leverage all types of customer content. From reviews to photos to customer Q&A.
When it comes to eCommerce, the hardest thing to do is get customers to trust you.

Top Features:

  • Analytics
  • Mail After Purchase
  • Instagram Integrations
  • Yotpo Ads
Analytics feature allows users to build a comprehensive user-generated content strategy. Which is based on insights from performance metrics like engagement, conversions, and sales.
Instagram integrations. Thus creating a shoppable version of an Instagram feed. Sending shoppers from Instagram photos to product pages.
Yotpo Ads turn the best reviews and customer photos into high-performing ads.

What makes them different?

Yotpo is an agile, data-driven platform. Above all, they provide real-time data so that brands can see the value they are getting. Yotpo is also innovating and implementing new features.

20. Falcon.io

Free TrialPriceCommitment
NoNot listedNot listed

reputation defender Falcon.io

About Falcon.io

Falcon.io is how brands take control of their reputation management. It combines tools for social media listening. Including sentiment analysis with a centralized customer profile hub. Thus brands can detect and react to comments.

Top Features:

  • Multiple tools on one platform
  • All customer interactions are compiled in enriched individual profiles
  • Customer profiles used for highly targeted segmentation
  • Users can build responsive web pages without designers or coders
  • A unique prioritization algorithm ranks incoming social messages by importance
  • Governance and workflow features ensure brand consistency
  • The platform is plug-n-play

What makes them different?

Falcon bridges social media, reputation, and customer experience management. As a result, marketers can plan, execute, and test in one place, while mapping data. Their UX focuses on easing collaboration between individuals and teams. 

21. ReviewInc

Free TrialPriceCommitment
No$39-$199Per month

About ReviewInc

ReviewInc provides an all-in-one experience for businesses. Giving them access to manage their online reputation with a stable experience. The ReviewInc platform includes an optimized email system that designed specifically to get past spam filters, which is critical when sending thousands of review requests for your product or service.

Top Features:

  • Automatic Review Alerts
  • Review Site Auto-Fix Link Management
  • Star Rating in Google Search
  • FREE US-Based Support
  • Affordable Packages

What makes them different?

ReviewInc believes in offering value to customers. Their system does the work for you at an affordable price for unlimited users.

22. Awario

Free TrialPriceCommitment
Yes$29-$299Per month

online reputation management software by Awario

About Awario

Awario wants you to be the first to know when important conversations spark up online. In contrast, other monitoring apps that rely on a single third-party data provider. They crawl over 13 billion web pages daily. In addition to the APIs, Awario is one of the most immediate ways to learn about new mentions.
Awario listens to conversations on social media and around the Web. With Awario, users can reply to any mentions within the app. They can also connect as many accounts as they want. As well as reply as themselves, the CEO, or anyone else.
Our target audiences are small business owners and social media marketers. As these are the groups that have an interest in reputation management.

Top Features:

  • Non-stop Monitoring
  • Free Trial
  • Negative Alerts
  • Email Notifications
Real-time monitoring of both social media platforms and the Web. 

What makes them different?

They offer features and analytics not provided by competitors. All while being cheaper than all other professional social monitoring tools.

23. Reputology

Free TrialPriceCommitment
Yes$10-$49Per month

reputation defender Reputology

About Reputology

Reputology helps multi-location businesses. Even more, it’s great for:

  • Track all sources of customer feedback. Through Yelp, Google, Facebook reviews, surveys, text, etc.
  • Respond to reviews from the platform. As well as engage unhappy customers.
  • Analyze customer sentiment.
  • Get more reviews organically.

Top Features:

  • Customized Email Alerts
  • Single Dashboard
  • Workflow Tool
  • Analytics
  • Competitive Benchmarking
  • Automated Feedback Collection

What makes them different?

Reputology generates surveys with logic for routing happy customers to write reviews. While unhappy customers route to your team. They know that responding to reviews makes a difference.

    1. Higher data reliability. This is because it partners with review sites when possible.
    2. Integration into other platforms, such as HootSuite. 
    3. A modular platform that can fit the exact needs of your organization.
    4. The semantic analysis provides deeper insight.
    5. 3 times more effective review generation solution than typical solicitation tools.

24. Rising Star Reviews

Free TrialPriceCommitment
Yes$20Per month

reputation management with the help of Rising Star Reviews

About Rising Star Reviews

Rising Star Reviews specializes in helping local businesses get more 5-star reviews. While keeping negative customer feedback private.
Rising Star Reviews makes it easy to ask every customer for a review. And to do so without the fear of getting negative reviews. Businesses enter a customer’s name and email address, and the system does the rest.

Top Features:

  • Free trial
  • Ease of use
  • Automated customer review requests
  • Pre-screening to promote only good reviews publicly
  • Private negative feedback collection
  • No-brainer pricing for small businesses

What makes them different?

Rising Star Reviews is the ideal solution for small business owners. For that reason, it’s ideal for those who don’t have the time or budget for full-service systems. But who want to get more 5-star reviews as easy as possible.

Instead of building a comprehensive set of features, it focuses on one key goal. Thus helping businesses get more 5-star reviews. Their focus on perfecting one key feature allows them to offer the lowest price in the industry. Currently at a flat $20/month.

25. NiceJob

Free TrialPriceCommitment
Yes$45-$75Per month

About NiceJob

NiceJob helps small business grow through it’s automated review management software. Thus creating digital word of mouth referrals for your business.
Through the NiceJob platform, users can send review requests. As well as track customer feedback and prevents bad reviews. All while building trust with customers. Thus NiceJob helps to get more good reviews with less effort.

Top Features

  • Free Trial
  • Review Monitoring
  • Review Generation
  • Email and SMS review invites
  • Automated review reminders
  • Website integration
  • Custom invite templates
  • SMS messages with photos
  • Reputation monitoring
  • 3rd party app integrations

What makes them different?

NiceJob helps businesses to get more reviews… Above all, it improves your online presence and visibility. Along with local search results. NiceJob users find success and become an extension of their business.

26. Igniyte

Free TrialPriceCommitment
NoNot listedNot listed

reputation management software by Igniyte

About Igniyte

Igniyte is one of the leading online reputation experts. They work internationally with companies, brands, and individuals. Even more, working to deliver long-lasting and positive online reputations.
They offer plans for those who are looking to improve their online presence. Igniyte audits your existing online reputation. Then provides you with a plan.

Top Features

  • Review Monitoring
  • Reputation Audit
  • Optimizing Assets
  • Monitoring Mentions
  • Works On All Search Engines

What makes them different?

Igniyte commits to making progress by hitting KPIs. As well as ranking the content they create and share online on your behalf.

27. Get More Reviews

Free TrialPriceCommitment
Yes$99Per month

reputation management services provided by Get More Reviews

About Get More Reviews

The software helps you get reviews and much more. Get More Reviews allows businesses to generate real reviews on many sites.  Including Google, Facebook, Trip Advisor, and BBB. They do all the setup, therefore you can sit back and get more reviews.

Top Features

  • Review Generation
  • Review Reminders
  • Bad Review Blocker
  • Website and Email Tools
  • Auto Social Posting
  • Reputation Monitoring
  • Reporting

What makes them different?

Get More Reviews takes care of everything. So review generation to setup is easy.

28. The Hoth

Free TrialPriceCommitment
NoNot listedNot listed

online reputation management services by The Hoth

About Hoth

Hoth Reputation Management Software helps you get more positive customer reviews. On any site of your choice. With a single code snippet, you can collect your reviews from anywhere. 
When customers rate you at 4 stars or above, they are prompted to leave you a review. If they rate you lower than that, they can send you a private message to sort out the situation. Thus, giving you the chance to build up an awesome reputation.
You can also choose where your reviews go. Like Google, Yelp, and many others.

Top Features

  • White Label Reporting
  • Auto-Post To Social Media
  • Reputation Monitoring
  • Negative Review Prevention

What makes them different?

Hoth lets you filter through reviews. So that the best ones get published. And the negative ones get handled until a solution is present.

29. Local Clarity

Free TrialPriceCommitment
Yes$20Per month


Local Clarity's reputation management software

About Local Clarity

Local Clarity knows that improving your online reputation is what you need to go to the next level.
Businesses all over the world use Local Clarity. So building relationships through direct review responses.
As well as to discover insights across locations, cities, states, and countries. 

Top Features

  • Performance Insights
  • Powerful Team Collaboration
  • Review Management
  • Direct Response

What makes them different?

The team elements found within the Local Clarity dashboard are above par. Even more, teams can share and distribute workflows, negative reviews, and performance reviews.

30. Synup

Free TrialPriceCommitment
Yes$30Per month


reputation management software by Synup

About Synup

Synup is an uncomplicated way to manage your reputation and listings. The platform syncs everywhere, meaning you to gain insight from all over the web.

It’s the all-in-one local marketing software that helps everyone. From single location businesses, multi-location businesses, to marketing agencies. Businesses can manage their local listings easily. All from within the platform. And with easy reporting, it’s very easy to monitor all analytics. Above all, you can run a free scan to see how your business is listed on the web.

Top Features

  • Location Management
  • Monitor Interactions
  • Analytics
  • Widgets
  • Direct Response

What makes them different?

Synup is an excellent price, more importantly, it allows you to run a free scan. Furthermore allowing you to give it a spin before you decide to pay.

Who is your online reputation management service?

This list is ever growing. If you know of any other online reputation management services out there, let us know. We’d love to include them. Also, check out our Online Reputation Management Strategy Guide.

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Posted by Megan Mosley

Megan Mosley is a writer for Referral Rock. You can find her poking around online or tweeting about marketing, small businesses, SEO, or even sharing funny memes. She is addicted to coffee and uses it as a fuel to keep her going through the day.