To show customers you really care, you need to go above and beyond. We’ve gathered 14 customer appreciation strategies and ideas to help you go that extra step.
Asking a customer to leave a review is an extra step in your process, after the sale has been made. Is it worth it to ask for a customer review? Find out.
Customer retention is essential to a thriving business, and retention marketing strategies are targeted towards keeping customers loyal to your business. Check out these top retention strategies and how to implement them.
Tech can help you grow your organization. Here are 7 tech trends that can play a role in your customer service and ultimately your growth.
As you’ve probably seen, there are many types of loyalty programs your business can choose from. Choosing the right type of loyalty program to motivate your customers is key to offering them the most value. But which type will best fit your business and keep the focus on your customers? Weigh the pros and cons of the most common types here.
How to start a loyalty program? Follow our 8 easy steps. Plus, learn about benefits of loyalty programs, loyalty program types, and how to measure your success.
Good customer service is one of the best ways to stand out in your industry and increase your bottom line. Check out our list of 15 top customer service tips.
Looking for inspiration for your own loyalty program? We’ve got you covered. Check out these awesome loyalty program examples!
In a nutshell, retention is growth. But even retaining customers is an art. What are the best ways to convince customers to stick with you? This article reveals 15 of the top customer retention strategies for your business.
Keeping existing customers is as important – if not more important – than obtaining new ones for your business. Learn the importance of customer retention, as well as the six ways to increase your customer lifetime value.
Should you consider creating lifetime customers? Build customer loyalty? Or focus on something more important?
A customer-centric strategy puts customers at the center of every decision. We cover the benefits of a customer-centric business and some inspiring examples.
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