Category: Customer Loyalty
Posts
-
September 15, 2021
The 6 Pros and Cons of Using NPS Surveys [According to Experts]
NPS surveys are simple to use for companies and customers. But what about their shortcomings? Find out the advantages and disadvantages of using NPS surveys, according to 49 experts.
-
July 12, 2021
Peer-to-Peer Marketing: The Fast and Easy Guide
This fast and easy guide covers everything you need to know about peer-to-peer marketing, including why it’s important, and key steps to make it work for you. Plus, 3 real-life examples.
-
June 10, 2021
Voice of the Customer Research: 18 Proven Tips To Get You the Best Data
Conducting customer research, but not sure if you’re doing it right? Try these 18 proven voice of the customer research tips to get the best results.
-
May 20, 2021
9 Expert Questions To Better Understand the Voice of Your Customer
Asking the right questions helps you get the most value from your voice of the customer data. Here are 9 questions that experts ask (and you should too!).
-
February 11, 2021
Referral Widget: Refer-a-Friend Widgets To Get More Customers
A referral widget is the backbone of any successful referral marketing program. It’s how customers sign up for your program and choose how they’ll share with their friends. Today, we’ll cover what a referral widget is and why you need one.
-
![How to Create Customer Satisfaction Surveys [20 Expert Tips]](https://cdn.sanity.io/images/x9q04aql/production/0a4e4dfc6f48da0cd46fbb4f560eed39959b7e2c-900x600.jpg?w=520&auto=format)
December 21, 2020
How to Create Customer Satisfaction Surveys [20 Expert Tips]
How to conduct customer satisfaction surveys in a way that reveals exactly what customers think of your brand? We turned this question over to the experts, and gathered 20 proven tips and strategies.
-
December 21, 2020
41 Experts Share the Best Ways To Research Customer Satisfaction
How do marketers research customer satisfaction? What methods and research questions do they find most effective? Let’s dive into their expert insights.
-
December 14, 2020
10 Must-Try Marketing Ideas To Get More Customers
Need to amp up your marketing game? Here are the 10 best marketing ideas and techniques to help you score more customers for your business.
-
September 21, 2020
5 Smart Ways To Make Your Brand More Appealing To Customers
How do you increase your brand appeal? Here are five ways you can attract new customers and ensure existing customers always have your brand at top of mind.
-
September 18, 2020
20 Hacks for Promoting New Customer Campaigns [Shared By Experts]
How do you promote your new customer campaign, and get it in front of the eyes that matter? 34 experts share their insights on promoting new customer campaigns.
-
![How To Handle Customer Returns and Cancellations [11 Expert Strategies]](https://cdn.sanity.io/images/x9q04aql/production/97c9180f1bc752aed178a3d42f5b0c4c58cb038d-900x600.jpg?w=520&auto=format)
August 27, 2020
How To Handle Customer Returns and Cancellations [11 Expert Strategies]
When someone wants to return a product or cancel a service, how should you respond? Experts share how they handle returns and cancellations.
-
August 27, 2020
21 Customer Retention Tips Used By Experts
How do successful companies retain their existing customers? 60 experts from all industries share their proven customer retention strategies.
See what a referral program could do for you
Book a walkthrough and we'll map a program to your business.
Not ready to talk? See a free referral flow →