25 Customer Service Statistics Worth Thinking About
You may have a great support team in place, but these customer service statistics may make you rethink your overall customer support strategy.
You may have a great support team in place, but these customer service statistics may make you rethink your overall customer support strategy.
Most people get the gist of word of mouth, but don’t realize just how many marketing channels play into it. Here are a few examples of the best types of word-of-mouth marketing.
Social currency is an effective way to understand the value businesses add to customers. Here are a few benefits of adding to your social currency.
What’s the difference between all the great rewards programs out there and why do they work?
Ready to generate more reviews and take control of your reputation? Check out our list of top review management software services.
Social media and referral programs are like peanut butter and jelly. Here are some best practices for creating a social referral program.
The Referral Rock founder, Joshua Ho, discusses the Referral Rock rise-up story with Shira Abel on the SaaS Insider Podcast.
Customer scheduling software can make business operations much easier. We bring you a list of the best software options available in the market.
It’s not a secret that referral marketing works. Here are some referral marketing statistics and quotes to help back up why referral programs are awesome.
People join referral programs for many reasons, but sometimes no one signs up. Here are some reasons why people don’t join referral programs.
The best way to ask for referrals is by asking for referrals directly. You may get referrals other ways, but here is why reaching out directly is best.
We did our first webinar. We found that webinars take a lot of effort and planning. Here’s how we scored a guest speaker spot for the webinar
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