Live chat has played a huge role in today's customer support. And many people expect it when it comes to receiving customer service, especially from online and eCommerce businesses. But there are more benefits to the technology go beyond that...
For successful B2B lead generation, you’ll need to design a stellar lead capture process and implement strategies to convince potential leads to trust you. Learn how in this guide to B2B sales and lead generation.
Here are 15 tips that you can use to gain new customers. Take a look at what steps will help you keep your business growing.
What are the best ways to encourage customers to leave positive reviews, and how can you monitor your brand’s reputation as reviews come in? 42 marketers share their insights.
16 marketers share the top factors that led them to choose their help desk software, and how their favorite help desk software has maximized their productivity, to aid you in choosing a help desk software program.