Tag: Customer Service

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5 Ways to Use Live Chat Software for Conversion Optimization

Live chat has played a huge role in today’s customer support. And many people expect it when it comes to receiving customer service, especially from online and eCommerce businesses. But there are more benefits to the technology go beyond that point.

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A 7-Step Guide For Combining Social Listening and Customer Service

Most people know by now that customer service plays a huge part in any of today’s successful businesses. Part of that includes taking what you learn from social listening and incorporating it into your marketing plan. Here are 7 ideas on how to incorporate social listening into your customer service strategy.

Watch referrals roll in automatically instead of hoping they magically appearFind out how