Tag: Customer Service

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7 Tech Trends that Could Impact Customer Service

Tech can help you grow your organization. Here are 7 tech trends that can play a role in your customer service and ultimately your growth.

/ April 29, 2020

15 Amazing Customer Service Tips to Help Your Business Grow

Stellar customer service is the secret to sustaining customer loyalty. How to take your customer service to the next level? Check out this list of the 15 best customer service tips.

/ March 27, 2020

NPS Questions to Gauge Customer Satisfaction [+ Examples]

What is the NPS question (net promoter score question)? How can you customize your NPS survey to gain the most accurate picture of overall customer satisfaction? Let's find out.

/ December 31, 2019
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3 Ways to Drive Referrals Through Great Customer Service

Customer service is a major player in keeping customers happy. But did you also know that the service you provide is key in getting referrals too?

/ October 18, 2019

Live Chat: Is It Here to Stay? 23 Marketers Weigh In

Is the live chat plugin really here to stay? And will the future of live chat be human-centric, bot-based, or both? Let's see what 23 marketers had to say.

/ October 3, 2019
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5 Ways to Use Live Chat Software for Conversion Optimization

Live chat has played a huge role in today's customer support. And many people expect it when it comes to receiving customer service, especially from online and eCommerce businesses. But there are more benefits to the technology go beyond that...

/ September 18, 2019