With the rise of social media, an influencer referral program is every businessโs key to creating brand awareness and driving sales. Collaborating with the right influencers is one powerful way for your business to reach and engage its target audience, especially when thatโs combined with a referral scheme.
This article is a guide to understanding an influencer referral program and its benefits. Discover how to choose the ideal influencers, and how they can boost your referral program. Plus, learn how to promote and optimize the influencer referral program for maximum growth.
What is an influencer referral program?
An influencer referral program is a marketing strategy that involves hiring existing influencers to promote your brand, then measuring the sales they help drive through their referrals.
How do you know the amount of sales they helped drive? You track the bloggers, influencers, or social media personalities through a formal referral program, created with referral software. This way, you can determine the number of successful referrals each content creator generates, and offer incentives based on their performance.
Influencers will encourage their followers to buy your product, then direct those followers to their unique referral link. Every time someone clicks the link and makes their first purchase, the influencer earns a commission or other reward.The link ties sales back to an influencer, so you always know how theyโre performing.
Benefits of influencer referral programs
Influencer referral programs offer many benefits geared toward achieving your business goals.
ย With their massive following, social media influencers help educate a wider, relevant audience. Influencers with the same audience as your brand endorse your product and convince their audience to try the products. Their recommendations have a powerful influence, as 92% of customers rely on word of mouth, according to statistics.ย
Influencer marketing is successful in capturing new customers, as followers trust influencers immensely. Significantly more customers trust recommendations more than content that comes directly from a brand. This means influencersโ referrals are more likely to lead to purchases. Word-of-mouth marketing is a trending strategy with high conversion rates. And influencers successfully grow brands, as they have higher engagement rates than advertising.
In a competitive marketing industry, influencer programs are increasingly gaining popularity and experiencing more than 50% annual growth. With more customers turning digital, most established e-commerce businesses leverage influencer marketing to achieve their goals. But influencer referral marketing can work well for many business types, not just ecommerce.ย
And the benefits donโt stop there. Studies show that referred customers tend to stay more loyal than non-referred customers. Referred customers have a greater retention rate and are more likely to make repeat purchases, meaning their lifetime value is higher on average.
Plus, referral links provide a way to track the sales that influencers make (contrast that with a standard influencer program, where it would normally be tough to track sales from influencer campaigns). By tracking the number of referrals and conversions generated through the program, you can quickly determine the ROI of your efforts.
Another benefit of the referral program is leveraging the influencersโ momentum to have existing customers share your business on their platforms. Influencers can help you kickstart or boost a customer referral program, where your customers will also share your business with their own networks in return for rewards.
Unlike traditional marketing, which is costly even without sales, an influencer referral program is cost-effective and low-risk. This is because you only pay for sales generated, which you track using the referral links. Moreover, satisfied customers market for you at no cost through word of mouth.ย
Instead of spending money on ads or other marketing efforts, you can offer incentives to existing customers to refer their friends and family. And on the influencersโ end, incentives encourage the influencers to continue pushing sales for your product with posts and hashtags.ย Incentives are a much more affordable way to acquire new customers.
How to choose influencers
With the rise of influencers on platforms like TikTok and Instagram, most businesses leverage them for marketing. How do you choose an influencer from the pool of social media personalities and celebrities?
Your target audience is crucial, as it should match the audience of influencers you choose. Understanding your desired audience will help you find your ideal influencer. Make sure an influencerโs audience can genuinely benefit from your product or service. Moreover, hiring influencers within niches best suited to market your brand is vital. For example, if your brand is a healthy drink, choose an influencer interested in the health and wellness niche.
Also, your influencers and your target audience should share platforms. For instance, if your target audience mainly uses YouTube, ensure the influencer is actively posting YouTube videos. Or, if your content elicits discussion, consider an influencer active on Facebook or X (Twitter).
Another essential factor is their tone, values, and voice. An influencerโs voice is the key to your brandโs visibility and sales. Every brand has a unique style, value, and identity that distinguishes it from its competitors. Find an influencer who mirrors your brand’s values and resonates with your desired consumers.
The key to successful influencer referral marketing is finding influencers with the right number of followers. But the right influencer doesn’t need a million followers โ smaller influencers tend to make a bigger impact. Decide whether you want a nano-influencer or a micro-influencer.
Unfortunately, while a celebrity influencer can have a large following and reach, that might not translate into leads. 79% of experts reported preferring influencers with relatively smaller audiences.
Smaller influencers have a higher engagement rate (comment and share rate) from their audiences, significantly making your brand known. Additionally, smaller influencers reach their followers in a way that feels authentic โ like theyโre talking with friends and acquaintances. On the contrary, when a celebrity with a large following posts about a product, their audience perceives it as an advertisement.ย
But when a micro-influencer promotes the same product, their followers are more likely to perceive it as a genuine recommendation and may even share it with others or inquire about it. So, micro-influencers can often be most effective in driving more momentum and excitement around your product โ and convincing their audience to buy. Ultimately, a healthy engagement between the influencer and the audience is essential to pushing your brand’s sales.
Also important to note is that your influencers should be familiar with your products. Itโs helpful when the influencer has a genuine interest in or expertise in your brand. Influencers who understand your brand are essential because they effectively communicate your message to their audience, and can genuinely share why they love your products and how they already use them.
An influencer who has interacted with your brand provides authentic referrals and endorsements of your products or services. Authenticity leads to increased trust and credibility among followers.
How to boost a referral program with influencers
Referral programs are a powerful strategy for businesses to acquire new customers. For the referral program to have optimal effectiveness, there are ways that influencers can boost it. Below are some ways influencers can effectively help you get referrals:
Use referral software
Traditional influencer software platforms can only track a campaign’s reach and engagement. It canโt handle the referral link distribution and referral tracking you need for a referral program. However, dedicated referral software automates referral link distribution, tracks referrals, and increases the visibility of your programโs performance.
Referral software optimizes influencer marketing by generating and distributing leads seamlessly. The software also recognizes and rewards valuable customers through referral links and codes. You can observe consumer behavior through the referral software and see who is using links and completing actions.
Referral software also creates unique links for every influencer (or other referrer) and automatically rewards them after every sale they generate. Every new customer who converts is tied back to an influencer or referrer through their link. This helps your business track real-time signups and conversions, and boost and maximize referral marketing strategies.
Most referral software for influencer marketing has automated reminders. Therefore, influencers and other promoters remember to share their links with their followers and friends regularly. Further sharing increases engagement with the product and boosts awareness and sales.
Any business can automatically integrate all the referral program data into their CRM, e-commerce platforms, and other workflows.
Make sure the program reward is double-sided
One of the ways to reward influencers for promoting your brand is to pay them. The payment can be in the form of fair compensation, commission, perks, or recognition. You can also offer them opportunities to be the first to try out a new product.
As you focus on rewarding the influencers, consider the participants and subscribers. Make the reward double-sided so the referred followers also get an incentive (for buying).
You can reward them with free products, discounts, badges, and access to exclusive content. These customized incentives make customers feel valued, and encourage them to make their first purchase by tying back to your business.
Train influencers on how to promote you
Influencers can most effectively boost a referral program when theyโre trained to communicate your brand’s message and goals. Have a training session where you establish a relationship with them. Next, provide them with a detailed brief that outlines your goals, expectations, target audience, and call to action.
Your expectations should define what they can and canโt say about your brand and product. To achieve this, describe the product and explain how it will benefit consumers.
Remember the essential product features that you would want them to notice during the promotion. Also, include unique selling points to help set your product apart from competitors. Empower your influencers with product information to make influencer marketing more effective.
Decide how influencers will share the referral program
There are two techniques that influencers can use to share the referral program. The first is through direct promotion โ creating posts or stories encouraging existing customers to sign up for the referral program using their unique referral link. In this method, influencers will directly mention that existing customers can register for the program, and can earn rewards for referring their own friends and family. But theyโll also promote their own referral link and earn rewards for new customer signups.ย
Alternatively, influencers can simply include their referral link in their bio or add a call-to-action in their content, without explicitly mentioning your referral program. In this case, theyโll advertise the new customer offer, and then direct their audience to click their referral link. And once their leads become customers, they may discover the referral program and refer their own friends and family. This is known as passive promotion.
Both ways are effective and are based on your preference and marketing strategy. Decide whether you want to engage existing customers for external referrals.
Promote your customer referral program in other ways
Influencers shouldnโt be the only way you promote your referral program. Your ultimate goal is for customers to know about it, so promote on other channels too.
Identifying which strategies work best for your business and target audience is essential. Decide on other platforms to engage your audience and promote your program, like email marketing, website landing pages, social media marketing, and more.ย
Conclusion
Influencers positively influence the masses and can boost your referral program. An influencer referral program has many benefits, including reaching more people and bringing in customers with a high retention rate.
Choosing the right influencersย is vital to the success of the referral program. Itโs best to select influencers with a high engagement rate over influencers with high follower numbers.
To have your influencers boost the referral program effectively, automate the tracking using referral software, reward both influencers and their followers to motivate them, and ensure you train influencers about the product and how best to promote it.
Apart from using influencers, you can utilize other practices to promote your program, including email marketing. Whatever your style is, implementing the above tips is a sure way to reach a broad audience and elevate your brand through an influencer referral program.