The value of customers generated from referrals tends to be higher than the value of other customers. Here’s how to calculate, and increase, your customer referral value.
Learn why earned growth rate is a better way to measure customer satisfaction than NPS, how to measure earned growth rate, and how to improve it.
Discover how to choose the ideal influencers, and how they can boost your referral program. Plus, learn how to promote and optimize the influencer referral program for maximum growth.
Find out how a bank loyalty program can help foster retention and make your bank stand out from the competition. Plus, learn why referral programs take loyalty one step further.
How to encourage employee referrals? Whether you want to fill open positions or get new customers, our tips and tricks will help you mobilize your employees.
Referral sales are leads and customers brought to your sales team through referrals. Here’s how your B2B, SaaS, or other business with multi-step processes can boost referral sales through an effective referral strategy.
Learn the metrics that can help you track customer loyalty, and find out key steps you can take once you know how to measure customer loyalty analytics.
Lifecycle marketing nurtures customers at every stage of their customer lifecycle, from awareness to advocacy, with personalized marketing tactics. Here’s how to make the most of this strategy.
Customers can make the best affiliates, as they already know and love your products and can vouch for what makes them great. Our guide explores how you can pick and convert a customer into the best affiliate for your brand.
Harnessing the power of influencers may sound like the latest social media fad. But done right, it’s a scalable, cost-efficient strategy for fueling SaaS growth. Sound enticing? Let’s unlock the secrets to building a SaaS influencer marketing machine.
Here’s all you need to start a B2B loyalty program, including advantages, best practices, potential challenges, and efficient management techniques. Plus, learn why referrals are even more powerful than a B2B loyalty program.
By harnessing the power of loyalty programs, small businesses can fuel customer retention and promote business growth. Here’s how to start a small business loyalty program. Plus, find out about a different type of program that may be a better fit for small companies.
© Copyright 2017-2025 Referral Rock Inc. All Rights Reserved.
