Word of mouth on autopilot
Give your word of mouth a kick start
You've earned the trust of your customers. Now help them talk about you more often, to more of their friends!
What does your word of mouth look like?
how we can help
How many referrals have you missed today?
You’ve worked hard to gain the trust of your customers and business relationships.
Build a marketing program that encourages sharing even after you’re no longer top of mind.
Benefit from the trust you've earned
Referral Marketing Programs
Happy customers want to refer their friends. Make it easier and give referrers a reason to share. Our solution works for any B2B and B2C business (not just ecommerce).
Key features
• Refer-a-friend widgets + Member Portal
• Gift cards, coupons, and in-app rewards
• CRM and email marketing integrations
Why better?
Basic widget referral programs leave a lot on the table. Our programs get more referrals by keeping the customers notified and attracted with more creative rewards.
The sharing widget is just the tip of the iceberg.
Partner and Affiliate Programs
Brand ambassadors, influencers, and strategic partners are motivated by sharing revenue. We help everyone stay up to date with referrals with less manual effort on your side.
Key features
• Dedicated portal to view activity and directly add referrals
• Recurring rewards, ACH, and Paypal payouts
• Email campaigns for mass messaging
Why better?
Affiliates and partners deserve a better experience that isn't just transactional. Don't join a marketplace where you're competing with every affiliate offer.
Own the experience and communications.
Word of mouth is an excellent source of new customers and brand awareness for any business.
Most companies wait for word of mouth to happen. This is a huge missed opportunity. Formalizing a referral program can kick referrals into high gear.
An online program helps a business scale their word of mouth by integrating with the way they already work, instead of always having to ask for shares or even thank the referrer.
Giving your customers a trusted and easy sharing experience through an online referral program achieves better results again and again.
Key signs a referral program would work for your business
Any business can benefit from improving their word of mouth. But there are two signs an online referral program will help get outsized results:
Steady and consistent flow of customers
Referrals work best if you have a popular product or service – one that people want to talk about. An official program can maximize this success.
Customers getting a great experience
Happy customers are essential for word of mouth. If you’ve received glowing reviews and raving feedback, a referral program will help unlock more of it.
4,500 referrals in 6 months
“Referral Rock has allowed us to automate our entire referral process. Now that it is set up and optimized, it just runs in the background.”
150 sales in 4 months
“Referral Rock is brilliant. I love it. It’s made our referral marketing go viral and is so easy for our members to use. Everyone enjoys using it.”
30 sales per month
“Referral Rock is exactly what every software company should strive to be. They’ve saved me hours of manual work each week and thousands of dollars.”
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Why does an online referral program work?
Thanking customers who share your business is a good start. But having an online referral program with software comes with greater advantages.
Remove all possible friction
Makes it easy for customers to join, share on social/email, and get updates on the status of their referrals.
Show gratitude and build loyalty
Show customers how important they are to your business. Rewarding their efforts helps build loyalty, and increases your brand presence in the market.
Less work and more automation
There’s no copy-pasting data or Excel work required to track referrals. You can tell every new customer about the program through email automations.
Motivate the referral
Customers are busy. Incentive based programs can help get attention for your program for both the customer and the referral.
A new source of high-quality customers
Referrals have a 1.5x to 2x higher conversion rate than other sources. Referred customers also offer a greater lifetime value. After a simple program set up, your business can start seeing results from referrals and a maximum ROI.
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Mini Case Study
CoolBot sells high-end cooling systems. They have loyal customers, but didn’t have time to manually manage a referral program.
Referral Rock automated the entire process, from asking for shares to reward fulfillment, so the CoolBot team would be able to create a scalable program with no little input.
As a result, 10% of their customers now come through the referral program, with many others coming from the secondary brand awareness advantages.
Referral Rock is great. It’s already given us a 10x ROI. It’s so easy to use and requires very minimal effort to run. We just set it and forget it.
Maximize your word of mouth with Referral Rock
1000+ companies love Referral Rock. Our platform is used by businesses of all sizes across industries including ecommerce, SaaS, and finance.
Works for any business
(not just e-commerce)
Referral Rock is the only platform that can support multi-touch sales processes involving a sales team, demos, trials, and even offline purchases.
Run effective programs for financial services, SaaS, home services, travel, and other types of online services.
Experienced customer success team to help you create the best possible program
Our success team has helped hundreds of companies in a wide range of industries, so they know all the best tactics.
They’ll guide you through all the necessary decisions, whether it’s what reward to offer or the perfect timing to email customers.
Deep integrations with your systems to work with your processes (but not required)
Integrations with your systems can give you the automated experience we all know and love.
We also understand that proving ROI quickly is important and it can be challenging to get the resources you need to fully integrate.
That’s why our platform can run end to end programs where no integrations are required.
Join the 1,000+ companies that choose Referral Rock for their referral program software
"A great turnkey referral software that allowed our team to launch our campaigns in days instead of months. The team is constantly innovating new features to keep our programs fresh. Their hands-on support is just impossible to beat."
Alex Furmansky
Founder, Budsies
"Referral Rock has made the best customer referral software! It's super easy to manage and track key analytics from our member referral program in our own website. The user interface is intuitive and has simplified the process for both members and staff."
Jay Brown
Digital Marketing, YMCA of Metro Atlanta
Want to discuss if a referral program will work for you?
If you’re wondering whether a referral program is right for your business, we’re here to answer all your questions. We can discuss:
- Your current sales and marketing processes
- Typical results for your industry
- Ideas for potential incentives
- How a system would work