Most companies wait for word of mouth to happen. This is a huge missed opportunity. Formalizing a referral program can kick referrals into high gear.
An online program helps a business scale their word of mouth by integrating with the way they already work, instead of always having to ask for shares or even thank the referrer.
Giving your customers a trusted and easy sharing experience through an online referral program achieves better results again and again.
Any business can benefit from improving their word of mouth. But there are two signs an online referral program will help get outsized results:
Referrals work best if you have a popular product or service – one that people want to talk about. An official program can maximize this success.
Happy customers are essential for word of mouth. If you’ve received glowing reviews and raving feedback, a referral program will help unlock more of it.
Pricing starts at $200 per month with no long term commitments. Don’t forget a dedicated customer success manager and personalized on-boarding included in every plan!
4,500 referrals in 6 months“Referral Rock has allowed us to automate our entire referral process. Now that it is set up and optimized, it just runs in the background.”
150 sales in 4 months“Referral Rock is brilliant. I love it. It’s made our referral marketing go viral and is so easy for our members to use. Everyone enjoys using it.”
30 sales per month“Referral Rock is exactly what every software company should strive to be. They’ve saved me hours of manual work each week and thousands of dollars.”
Thanking customers who share your business is a good start. But having an online referral program with software comes with greater advantages.
Makes it easy for customers to join, share on social/email, and get updates on the status of their referrals.
Show customers how important they are to your business. Rewarding their efforts helps build loyalty, and increases your brand presence in the market.
There’s no copy-pasting data or Excel work required to track referrals. You can tell every new customer about the program through email automations.
Customers are busy. Incentive based programs can help get attention for your program for both the customer and the referral.
Referrals have a 1.5x to 2x higher conversion rate than other sources. Referred customers also offer a greater lifetime value. After a simple program set up, your business can start seeing results from referrals and a maximum ROI.
92%of consumers trust recommendations from people they know
20-50%of purchases come from word of mouth
84%of B2B decision-makers start their purchase through a referral
CoolBot sells high-end cooling systems. They have loyal customers, but didn’t have time to manually manage a referral program.
Referral Rock automated the entire process, from asking for shares to reward fulfillment, so the CoolBot team would be able to create a scalable program with no little input.
As a result, 10% of their customers now come through the referral program, with many others coming from the secondary brand awareness advantages.
1000+ companies love Referral Rock. Our platform is used by businesses of all sizes across industries including ecommerce, SaaS, and finance.
Referral Rock is the only platform that can support multi-touch sales processes involving a sales team, demos, trials, and even offline purchases.
Run effective programs for financial services, SaaS, home services, travel, and other types of online services.
Our success team has helped hundreds of companies in a wide range of industries, so they know all the best tactics.
They’ll guide you through all the necessary decisions, whether it’s what reward to offer or the perfect timing to email customers.
If you’re wondering whether a referral program is right for your business, we’re here to answer all your questions. We can discuss: