Decide who runs the program, across every brand and location
Control who can see and do what, keep every program consistent, and hold an audit trail of every change as the program grows to more brands, locations, and people.
Join 1,000+ companies growing referrals with Referral Rock
Best for multi-location brands and franchises running a program per location, and financial services that need an access audit trail.
One account, many programs
Run a program per location, brand, or business unit
Most programs grow past a single program. You add a second location, a separate brand, a partner track alongside the customer one. Referral Rock holds them all in one account, each with its own branding, rules, and reporting. The structure matches how the business is actually run.
- Spin up a distinct program for each location, franchise, region, or audience, with its own look and rules. A customer program and a partner program never get tangled together.
- Give each person access to the programs they own. A location manager works in their own while the head office still sees across all of them.
- Frontline staff get a focused portal scoped to their own members and referrals, kept separate from the full admin. See the recruiter tools.
- Analyze each program on its own, so one location's results never disappear into a company-wide average that hides what is working.
The controls
Govern a multi-program account as the team grows
As more people touch the program, control matters more than feature count. These are the controls that keep a growing account consistent and accountable.
Program-based roles
Assign each person to the programs they manage. A regional manager works in their locations and an agency client sees only their own account.
Program templates
Clone a proven setup so a new location or brand launches consistent with the rest, instead of being rebuilt by hand and drifting out of line.
Separate reward budgets
Fund rewards from different teams or budgets. Each business unit or franchise owns its own spend and the numbers stay tidy.
Move members between programs
Reassign members individually or in bulk when a territory or owner changes, without a support request or a re-import.
Reporting per program
Each program reports on its own. Every owner sees their real numbers rather than a shared roll-up.
Configuration activity log
Every setup change is recorded with who made it and when. When a program behaves differently than it did last week, the answer is in the log.
Control that scales with the program
Add programs, add people, and keep the whole account consistent and accountable.
Right access
Each person sees and manages only the programs they own, from frontline staff to head office.
Consistent setup
Templates clone a proven program. A new location launches in line with the rest.
Clean budgets
Separate reward funding per team or unit keeps each owner accountable for their own spend.
A full record
A configuration log captures every change, with the person and time attached.
The audit trail
Know what changed and who changed it
When several people run the program, the question that gets hard to answer is what changed and when. Referral Rock keeps the record. The answer is never a guess.
Scale the program without losing control of it
Bring your structure to a demo and we will map multi-program accounts, roles, and the audit trail to how your team is set up.
More in program management: the management overview, reward management, or activity & reporting.