Plans & Pricing
Setup & Personalized Onboarding
$400 Fee or Free With 6-Month Subscription
In order to give your referral program the best chance of succeeding, we require all customers to work with a dedicated success manager. We have created an in-depth onboarding and coaching process to make sure that you are getting the most out of your referral program. Our setup process includes:
Set success criteria, develop and design your referral program structure, integration, and promotion plan.
Technical & Integration Setup
Map your integrations workflow and process, advise on best methods and strategies, and confirm integrations are correctly setup.
Review your program for best practices, audit your copy and design, confirm integrations, and make actionable suggestions.
Develop launch and promotion strategy based on best practices, review messaging, and check in to optimize with lessons from launch.
Compare Plan Features
|Multiple Referral Statuses|
|Advanced Reward Rules|
|Automated Gift Cards, PayPal, Prepaid Visa|
|Vanity Member Codes|
|Custom Referral Rock Domain|
|Advanced Design & Customization|
|Custom Domain (i.e. refer.yoursite.com)|
|Emails Sent From Your Domain|
|Remove Referral Rock Branding|
|API & Webhooks|
|Salesforce Direct Integration|
|Dedicated Success Manager|
|Referral Best Practice Training|
|Technical Integration & Setup|
|Promotion & Launch Strategy|
A member is your advocate who is referring business to you. This is your existing customer, partner, or even employee that registers and participates in your referral program.
We don't count members who aren't in our system, so you don't have to count all of your existing customers. We'll warn you if you are within 10% of your limit and then it can be up to you whether you want to upgrade to the next level.
A referral is the friend/new customer that is coming from the member. The number of referrals from members is unlimited. We'll never stop new business from coming to you.
In Referral Rock, everything related to a single referral channel is designed and managed through a program. Each program has it's own pages, workflow, and rewards.
An active program is live and accessible to the public. These programs can be turned on or off from the admin console.
All of our plans allow you to have as many draft (inactive) programs as you like.
A fully launched and promoted referral program takes most customers a few days to a couple of weeks to get setup. Most of the time is not spent "setting up their program", it is spent communicating with their own team on branding, images, messaging and integration.
On Referral Rock's end, you can sign up and have it running in a minutes. Some customers have setup and launched within hours, but it largely depends on how long it takes you to design the program and review your copy.
To speed up the process we have many guides, resources and best practices to help you along the way.
You don't need a long term commitment in order to work with us. You can have a month to month subscription or subscribe to our semi-annual plans and get the Success Package for free.
You can upgrade or downgrade your plan at any time.
We are here to help in anyway we can and will work with you to be successful. Our Referral Setup onboarding and coaching process was designed to make sure you get the most out of referral marketing.
We’re happy to jump on a call/screenshare and assist through email or our in-app chat. We also have a comprehensive knowledge base and resource page for additional information and inspiration.