Customer Service - 3 posts

The Mechanics of a Referral Marketing System: How and Why it Works

The Mechanics of Referral Marketing: How and Why it Works

Giving good customer service and providing all customers with a consistent and stellar experience is a sure fire way to get customers to recommend you to their friends. This is when referral marketing comes in hand. A referral system allows you to have a structured flow of collecting and organizing referrals. With the correct timing and approach (and software), your business will be well primed for referrals to occur.